Shipping & Delivery

We work with fulfilment and shipping partners to deliver Aveline Beauty orders as efficiently as possible. Because orders may travel through international logistics networks, delivery times can vary depending on destination, carrier capacity, customs processing and other circumstances outside our direct control.

Order Processing

Orders are generally processed within 1 to 5 business days after successful payment.

Once an order has been dispatched, customers will receive shipping confirmation and tracking information where tracking is available.

Estimated Delivery Times

Tracking

Tracking information may take several business days to update after dispatch.

Tracking statuses such as "in transit", "departed facility" or "arriving at destination country" do not necessarily mean the parcel is immediately available for delivery.

Delivery Delays

If your order has not arrived within the applicable estimated delivery window, contact info@avelinebeauty.store.

We will investigate the shipment with the relevant carrier or fulfilment provider.

Customers may be asked to allow reasonable time for the investigation before a replacement or other remedy is considered.

Incorrect Address

Customers are responsible for providing an accurate and complete delivery address.

If an order has not yet been dispatched, contact us as soon as possible.

Once an order has been dispatched, we cannot guarantee that an address change will be possible.

Aveline Beauty is not responsible for delivery failures caused by an incorrect or incomplete address supplied by the customer, except where otherwise required by law.